PREPARED BY: JEAN CLARK DATE OF MEETING: 08/04/25
SUBJECT:
TITLE
CONSIDER ADOPTING RESOLUTION AUTHORIZING THE CITY MANAGER TO ENTER INTO A SOFTWARE LICENSE AGREEMENT WITH TRIPSPARK TECHNOLOGIES FOR PARATRANSIT SOFTWARE IN AN AMOUNT NOT TO EXCEED $130,000 FOR PURCHASING, INSTALLATION, AND TRAINING OF NOVUS TRANSPORTATION SCHEDULING AND DISPATCHING SOFTWARE
CEQA: This proposed action is not a project as defined by CEQA.
Label
CITY MANAGER RECOMMENDATION
Recommendation
Adopt Resolution
BODY
COMPLIANCE STATEMENTS
Improve connections to healthy eating and active living with all applicable city programs and services are adopted policy items under the adopted FY 2025-27 City Council Priority Workplan, effective April 7, 2025.
CEQA Compliance Statement
This proposed action is not a project as defined by CEQA.
BACKGROUND
The Community Services Division's Paratransit program has been using RouteMatch software since 2017 to schedule transportation, track travel statistics, and prepare required annual reports for Measure J funding and CHP inspections. The software has become outdated and was sold to three different companies over the past four years. This resulted in unstable technical support and a lack of maintenance and updates to the RouteMatch system.
In 2023 and 2024, City paratransit staff met with four software companies, including TripSpark, which had recently acquired RouteMatch.
After reviewing demonstrations and quotes, staff concluded that the Novus software offered by TripSpark provided the most options at the lowest cost. In accordance with our Finance Policies and Procedures and after consulting with the City Attorney, it was determined that since TripSpark owns the current RouteMatch system we are using, there is no need for an RFP, as we are simply upgrading our software.
Novus Software enables numerous upgrades from our current RouteMatch system. We can electronically complete pre- and post-trip vehicle inspections and reconcile driver...
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